Cookie Policy
Last updated: January 30, 2026
CloudLaundry (“we”, “us”, “our”) uses cookies and similar tracking technologies on our website, dashboard, mobile app, and related services (“Service”) to enhance user experience, analyze performance, ensure security, and provide personalized features.
This Cookie Policy explains what cookies are, the types we use, the purposes they serve, and your choices for managing them.
By continuing to use the Service or accepting our cookie banner, you agree to the use of cookies as outlined in this policy.
1. What Are Cookies?
Cookies are small text files stored on your device (computer, smartphone, tablet) by websites you visit. They enable the site to remember your actions and preferences (such as login, language, font size) over time.
We also use related technologies such as web beacons, pixels, local storage, and device fingerprinting for similar purposes.
2. Types of Cookies We Use
Essential / Strictly Necessary Cookies
These are required for the basic operation of the Service and cannot be disabled. They do not store personally identifiable information beyond what is needed for functionality.
- • Session and authentication management
- • Security features (e.g., CSRF tokens, fraud prevention)
- • Core functionality (navigation, mobile responsiveness, language settings)
Performance & Analytics Cookies
These cookies help us understand how users interact with the Service — which pages are viewed, time spent, errors encountered — allowing us to improve performance and usability.
- • Google Analytics (anonymized IP, aggregated data)
- • Performance monitoring and error logging
Functional Cookies
These remember your preferences (e.g., dark/light mode, dashboard layout, saved filters) to provide a consistent and personalized experience across sessions.
Marketing / Advertising Cookies
We do not currently use third-party marketing or retargeting cookies. Should we introduce them in the future, we will update this policy and seek your explicit consent through the banner.
3. How We Obtain & Manage Consent
On your first visit (or when consent is required), you will see our cookie consent banner with clear options:
- • Accept All — enables all non-essential cookies
- • Reject Non-Essential — only essential cookies are active
- • Customize — select specific categories
You can revisit or change your preferences anytime via the “Cookie Settings” link in the footer or by clearing browser cookies. Your choices are stored locally in your browser.
4. Third-Party Cookies & Services
The following third-party providers may set cookies when you use features that rely on them:
- • Google Analytics — anonymized analytics (opt-out available via Google tools)
- • Payment processors (e.g., Paystack) — secure transactions only
- • Communication providers (SMS/WhatsApp) — triggered by your actions
5. Managing & Disabling Cookies
You can control cookies via:
- • Our cookie consent banner and settings modal
- • Browser settings (block/delete cookies, incognito mode)
- • Third-party opt-out pages (e.g., Google Analytics opt-out add-on)
Note: Disabling essential cookies may limit site functionality (e.g., login, form submission).
6. Compliance Note (Nigeria Data Protection Regulation – NDPR)
This policy aligns with the Nigeria Data Protection Regulation (NDPR) and applicable global standards (including GDPR principles where relevant). We process personal data lawfully, transparently, and with your consent where required.
7. Changes to This Cookie Policy
We may update this policy periodically. The updated version will be posted here with a revised “Last updated” date. Material changes will be communicated via email, in-app notification, or banner.
8. Contact Us
For questions about cookies, your preferences, or privacy:
Email: privacy@usecloudlaundry.com
WhatsApp: +234 707 647 3716